Service quality audit
Set clear standards. Track real results.
Service Quality. Measured.
Simple tools for superior quality.
Happier customers. Stronger loyalty
Every process. Every interaction
My name is Artem Snigirev, and I am a customer service quality expert. I have been working in the field of customer service and quality for more than 15 years. Service quality is my passion. I can see where service works well and where it doesn't sometimes even when others cannot. I know a lot about customer service, but I never stop learning and improving, because in this field you cannot stand still. The world and people are constantly changing, and so are service standards and customer expectations. I provide service quality assessments and offer clear, practical solutions to improve customer experience. Good service is what makes a company stand out in the market and helps it grow.
Set clear standards. Track real results.
Embed quality into every step.
Practical steps. Lasting improvements.
"We've started getting more positive feedback from customers."
"Standards helped us remove the chaos. Even new employees get up to speed much faster now."